Archived Posts

Mind the dragon

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Filed under: Globalization

I’ve written fairly extensively about India and its continuing and future impact on the legal services marketplace. I’ve not paid as much attention to China, but that country’s effect on the legal industry in the 21st century will be profound and could happen sooner than is widely expected. This is a brief note to acknowledge… Read more »

Frugal innovation and the law

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Filed under: Clients, Innovation, Purpose

Lawyers need to learn a very important lesson from a salad spinner.  Specifically, we need to understand the implications of the Sally Centrifuge, developed by students at Rice University in Texas: The necessary parts: one salad spinner, some hair combs, a yogurt container, plastic lids, and a glue gun. The finished product: a manual, push-pump… Read more »


Why the 2010 InnovAction Awards matter

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Filed under: Innovation

When the College of Law Practice Management launched the InnovAction Awards in 2004, Western economies had just climbed out of a tough recession (and were busily laying the foundations for a much uglier one) and law firms were starting a run of several years of unprecedented growth and profit. It was a time when the… Read more »

Book Review: The LegalBizDev Survey of Alternative Fees

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Filed under: Billing, Books

The LegalBizDev Survey of Alternative Fees, by Jim Hassett, Ph.D. (Boston: LegalBizDev, 2009) Okay, strictly speaking, it’s a report rather than a book. But I’m so interested in talking about this publication and its importance to the developing field of alternative fee arrangements (AFAs, a topic we’re focused on these days at Edge) that I’m… Read more »


Pieces of me

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Filed under: Law21

There’s now textual and videographic evidence that I’ve been kind of busy the last few weeks. If you’re interested, here are some links to assorted content I’ve been producing or helping produce elsewhere than Law21: 1. Two blog posts in the last month at Stem Legal’s Law Firm Web Strategy blog have focused on social… Read more »

How I learned to stop worrying and love project management

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Filed under: Process

Project management is about as close to a silver bullet as the legal profession could ask for these days. Consider: It’s easy to understand. It’s inexpensive to implement. It lowers costs. It improves quality. It enhances communication. It facilitates lawyer training. It makes fixed fees profitable. It makes clients happy. If it could cure cancer… Read more »


Media Strategy Service at Stem Legal

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Filed under: Stem

Since entering the consultancy world last October, I’ve been (and continue to be) fortunate to work with two great organizations, Edge International (where my focus is on strategic planning for law firms and the rapidly evolving legal marketplace) and Stem Legal (where my focus is on communications, media and social media for law firms). Today,… Read more »

The blind side

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Filed under: Big Firms, Competition, Innovation

My newest column has been posted at Canada’s best legal website, which regular readers will know is Slaw.ca. Even though the article is also posted here for posterity, take the opportunity to absorb all of Slaw’s great information by going to read it there. I have to admit, when I started a recent series of… Read more »


The platform is changing

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Filed under: Big Firms, Competition, Innovation

Seth Godin calls it the WordPerfect Axiom, and he’s exactly right: When the platform changes, the leaders change. WordPerfect had a virtual monopoly on word processing in big firms that used DOS. Then Windows arrived and the folks at WordPerfect didn’t feel the need to hurry in porting themselves to the new platform. They had… Read more »

Calendar of events

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Filed under: Edge, Law21, Stem

The next few weeks are booked solid for me, as I prepare for a series of presentations and workshops throughout March. So in exchange for fewer posts over the next month, I thought I’d let you know what I’ll be doing, where I’ll be doing it, and what I recommend you look into doing as… Read more »


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