Archived Posts

The recession, so far

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Filed under: Recession

Surely by now you’ve heard the great news that that the recession is over. That’s a relief, huh? It’s good to know things can now start getting back to normal, especially in the legal marketplace — all this talk of major change was making us nervous. I don’t know about you, but the relentless good… Read more »

Just in case

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Filed under: Innovation, Outsourcing

“Stuff expands to fill the space available.” If you’ve ever owned a closet, basement or garage at some point in your life, you know how true that is. The corollary, of course, is that the less space you have, the less stuff you find you really need. I once moved six times in the space… Read more »


Tr.im and the risks of social media

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Filed under: Technology

Shortly after starting this blog in January 2008, I copied-and-pasted my first ten posts and emailed them to my parents, who were not blog-friendly but who were very interested to see what I was writing. (Are parents great, or what?) The next month, I emailed another bunch of posts, and from then on, it became… Read more »

The firms of the future

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Filed under: Big Firms, Innovation, Solo & Small Firm

“Does the future belong to virtual law firms?” That question was posed by an American Lawyer article earlier this week that focused on Virtual Law Partners, a growing firm nominally based in Silicon Valley but in fact operating, well, wherever its lawyers are. Virtual firms — two others, FSB Legal Counsel and Rimon Law Group,… Read more »


Three hotspots for change

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Filed under: Innovation

I thought I’d bring your attention to three upcoming conferences that crystallize the enormous changes taking place in the legal services marketplace these days. I aim to attend all three, but if you can get to even one of them, you’ll be exposed to some tremendous insights into what’s happening in the legal profession right… Read more »

All good things…

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Filed under: Clients, Purpose

My newest column is up and running at Slaw, where I’m always honoured it has a place. You can also find it directly below: ============================================ “Eighty percent of the poor in the United States are unable to afford a lawyer or find pro bono help for their civil legal problems, according to the American Bar… Read more »


Free and the GP

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Filed under: Competition, Innovation, Solo & Small Firm

Like Thomas Friedman and Malcolm Gladwell before him, Chris Anderson is becoming known for books that identify and name an evolving trend that connects business and society. You’ve probably read or head about his newest book Free: the Future of a Radical Price. It’s generating a tremendous amount of heat around the idea that the… Read more »

2009 InnovAction Award winners

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Filed under: Innovation

After serving two stints on the judging panel for the College of Law Practice Management’s InnovAction Awards, I spent this past year as Chair of the Awards. One of the great parts of that job is that I get to contact the winners, which I had the pleasure of doing last week. Now that the… Read more »


Chaos in the castle

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Filed under: Innovation

One of my favourite expressions about innovation is that few revolutions have ever started inside the castle. (I changed it from “no revolutions” after someone pointed out that Mikhail Gorbachev was a pretty clear exception.) The idea behind the expression is that the people who benefit most from the status quo are also the ones… Read more »

Spend wisely

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Filed under: Clients, Purpose

One of the reasons — maybe the main reason — why lawyers are so risk-averse is that averting risk is kind of the whole point of having lawyers. People hire us for two reasons: (a) to fix a problem that’s already occurred, or (b) to arrange things so as to minimize or eliminate the risk… Read more »


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