Archived Posts

Ten years from now

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Filed under: Clients

Eversheds, one of a small handful of really innovative large law firms out there (most of them in London), has released a report predicting the future of the legal profession in 2018. (Hat tip to Legal Blog Watch.) The linked press release provides the highlight: more commoditization of legal work, more fee pressures from clients,… Read more »

Marketing is about the client

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Filed under: Clients, Marketing

Late last year, in my column at Slaw, I posited the idea of lawyers adopting a client partnership model based on Amazon.com’s customer relationship approach. One of my suggestions was to track a client’s use of the electronic newsletters that law firms send out and use the data to tailor their services to that client… Read more »


The talent search, redefined and prioritized

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Filed under: Talent

Invariably, the best place to look for innovative perspectives and good ideas on legal management is outside the legal sphere altogether. Here are a couple of thought-provoking blog entries that apply to the recruitment of lawyers. Penelope Trunk says the era of the job listing is ending and identifies five new ways to find great… Read more »

Page 123, and More

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Filed under: Ethics, Purpose

It’s a holiday in many North American jurisdictions today (including mine — someone decided that a day off in mid-February needed the patronizing label “Family Day”), and I’m at home working on a couple of projects anyway, so this seemed like a good day for something a little lighter. From Michel-Adrien Sheppard at SLAW comes… Read more »


If I had two billion dollars

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Filed under: Big Firms, Clients, Purpose

There is persuasive authority for the proposition that if I had a million dollars, I’d buy your love. So what would I be able to buy with two billion dollars? Apparently, a whole lot of wide-eyed attention and breathless commentary from various legal media outlets. That’s pretty

What diversity looks like today

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Filed under: Demographics, Diversity

Back in November, before this blog started up, the National Association of Law Placement published some analyses of its 2007-08 NALP Directory of Legal Employers, an annual compendium of legal employer data. You may have already seen these results, and I apologize for the redundancy if so, but they only belatedly caught my eye in… Read more »


Money talks

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Filed under: Billing, Collaboration, Innovation

I get a huge kick out of law firm innovation. It’s one of the reasons I signed on last year to be a judge for the College of Law Practice Management‘s Innovaction Awards, and why I’m doing so again this year. It’s like being a film buff on the screening committee for the Oscars. So… Read more »

Inter alia, a real boost

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Filed under: Law21

After only a month at this gig, I feel like I’ve been given the blawgosphere’s stamp of approval: Tom Mighell’s Inter Alia has made Law21 its Blawg of the Day. I’m delighted and honoured — thanks, Tom! — and I’m looking forward to reading the balance of Tom’s Canadian Legal Blogs report this week (a… Read more »


A new offshoring strategy?

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Filed under: Innovation, Outsourcing

Another day, another article about a major international law firm getting involved in India’s legal market. Pretty soon, the question’s going to change from “Why is your firm in India?” to “Why isn’t your firm in India?” But today’s entry is notable for other reasons. Howrey LLP, reports The American Lawyer, is opening a new… Read more »

The trust factor in online networks

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Filed under: Clients, Collaboration, Technology

Three separate items about social networking for lawyers hit my feed reader today, each of which deserves a read. At SLAW, Steve Matthews of Stem Legal says Facebook is not a viable marketing tool for lawyers, in part because its closed-door nature prevents a lawyer’s marketing efforts from reaching a wider audience. In the ABA’s… Read more »


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