Posts By: Jordan Furlong

Six for the road

Posted by & filed under Law21, Stem.

I’ve been an active contributor lately to a number of other blogs and periodicals, so I thought you might be interested in checking some of them out. Here are six articles I’ve written at other legal sites recently. 1. “Letting the client decide,” Slaw: Brand new this morning, my newest column looks at a UK… Read more »

Law firms and the JetBlue guy

Posted by & filed under Competition, New Lawyers, Talent.

Even if former JetBlue flight attendant Steven Slater didn’t plan his famous chute-deploying resignation in advance, he seems ready and willing to exploit the moment, perhaps to land a reality-TV hosting gig. If it does turn out that his Big Quit was staged (like that of Elyse Porterfield, the “Dry-Erase Girl” whose hoax didn’t even… Read more »

How to kill a law firm

Posted by & filed under Competition, Innovation.

There’s a story told about Jack Welch, former GE president — it might be from one of his books, or it might be apocryphal; quite possibly it’s both. The story goes that soon after he took over the company, he called in his vice-presidents and other senior people and advised them that countless smaller companies… Read more »

The evolution of outsourcing

Posted by & filed under Clients, Innovation, Outsourcing.

Still in its relative infancy, legal process outsourcing has already had a huge impact on the legal services marketplace: scoring major deals with the likes of Microsoft and Rio Tinto, garnering the attention of private-equity investors, and helping to expose the degree to which law firms have overcharged for the simplest legal work, among other… Read more »

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