Posts By: Jordan Furlong

Beyond billing

Posted by & filed under Billing.

Even a dyed-in-the-wool optimist like me didn’t think there’d be so much progress so fast on what’s increasingly referred to as “alternative fee arrangements” (AFAs). Fulbright & Jaworski’s 6th Annual Litigation Trends Survey says 45% of clients are using AFAs like fixed and outcome-based fees. Hildebrandt’s survey of 231 companies showed about half are or… Read more »

Resolving the legal education disconnect

Posted by & filed under Governance, Law School.

In conversation last week with a law school professor, the subject of law firms’ tunnel vision when recruiting law graduates came up. Firms focus relentlessly on the students with the highest grades, the professor lamented, even though these students can be one-dimensional performers with an affinity for the academic environment and no competing pressures outside… Read more »

Lawyers, journalists and trust

Posted by & filed under Stem.

My first post at Stem’s Law Firm Web Strategy Blog is up and running. The title is “Lawyers, journalists and trust,” and talks about the yawning trust gap between lawyers and the media and how to bridge it. My dozen years in legal journalism demonstrated to me how instinctively guarded lawyers can be even with… Read more »

On the road

Posted by & filed under Law21.

If you happen to be in Winnipeg or Toronto over the next few days, look me up. On Friday morning, I’ll be delivering the keynote address at the 2009 Isaac Pitblado Lectures, sponsored by the Law Society of Manitoba. The theme of the conference is the future of law; I’ll be sketching out the likely… Read more »

Targeting the variable fee

Posted by & filed under Billing, Innovation, Talent.

For as long as most lawyers can remember, the billable hour has defined, powered, and shaped their law firms. It determines how lawyers work, how they sell their work, how much they earn, and how they assess and reward their employees. It breeds inefficient, overworked lawyers and frustrated, resentful clients; but it has also proved… Read more »

Carnival of Trust – November 2009

Posted by & filed under Law21.

Regular readers will be familiar with Blawg Review, which encapsulates the blawgosphere’s best posts over the previous week (and which I hosted earlier this year). In a similar vein is the Carnival of Trust, the brainchild of Charles Green of Trust Matters, which highlights the best posts about trust in the business and professional workspace… Read more »

Hands across the water

Posted by & filed under Big Firms, Innovation.

I don’t normally focus on very large law firms and mergers thereof, but I’ll make an exception for this one. As you might have heard, US-based Hogan & Hartson and UK-based Lovells have apparently reached an agreement to merge their respective firms by May 2010. The combined entity (Hogan Lovells, provisionally) would crack the top… Read more »

The rise of the responsible client

Posted by & filed under Clients.

At its recent annual meeting in Boston, the Association of Corporate Counsel dropped a minor bombshell by announcing it had created a law firm rating system. In-house lawyers can now rate their outside law firms on six criteria: understanding of objectives/expectations, legal expertise, efficiency/process management, responsiveness/communication, predictable cost/budgeting skills, and results delivered/execution. Even if these… Read more »

The solution or the problem?

Posted by & filed under Clients, Innovation.

Last week brought news of three innovations that, each in their own way, aim to increase access to justice. It’s noteworthy that none of them came from lawyers. First is a report that for the first time in Canada, a third-party litigation funding company, BridgePoint Financial Services Inc.,  persuaded an Alberta trial judge to allow… Read more »

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