Posts Categorized: Innovation

MCLE’s new look

Posted by & filed under CLE, Innovation, Small Centers.

The cover story for National‘s March 2008 edition will explore mandatory continuing professional development, or MCPD, which will be up and running in Canada less than a year from now. If you’re from England, Wales, Australia, or any of the 43 US states with MCLE regimes, it might surprise you to learn that no Canadian… Read more »

Something’s actually happening

Posted by & filed under Big Firms, Billing, Clients, Competition, Innovation, Leadership, Management.

There’s a lot of buzz building about an article in today’s New York Times with the rather odd title “Who’s Cuddly Now? Law Firms.” It summarizes a recent rash of new business models in American law firms, from flextime for lawyers to flat-fee bills for clients to alternative billable-hour schemes and more. It’s the second… Read more »

Legal secretaries 2.0

Posted by & filed under Innovation, Management, Technology.

With an assist to Ron Friedmann‘s Strategic Legal Technology blog for locating the story, here’s another neat law firm innovation that qualifies as a “why didn’t we think of that?” moment. A Buffalo law firm, Rupp Baase Pfalzgraf Cunningham & Coppola LLC (I’m sure glad I don’t answer the phones there), is giving each of… Read more »

Virtually legal

Posted by & filed under Innovation, Small Centers, Solo & Small Firm, Technology.

I’ve just assigned a feature article for the April/May 2008 issue of National that aims to explore the future of the sole practitioner. As I noted in a previous post, I’m worried about the near-term prospects for solos, especially in smaller centers, but I’m bullish on their chances down the road, so long as they’re… Read more »

Amazon.law

Posted by & filed under Clients, Innovation, Technology.

This post originally appeared as an article at Slaw on December 16, 2007. If you’ve ever ordered an item from Amazon, you know that every time you log back in to the website, you’re greeted with a list of recommended books, CDs and DVDs. Amazon compiles this list based both on your product purchases and… Read more »

Three for the money

Posted by & filed under Innovation, Law School.

Three interesting items in the inbox today, each of which reflects a different facet of the many forces hard at work on producing imminent changes to the profession. First comes news from the ABA’s Law School Admissions Council that the number of applications to U.S. law schools dropped in 2006 by 7.6%, the second straight… Read more »

What clients want

Posted by & filed under Clients, Competition, Innovation, Technology.

What do lawyers sell? To this day, you’ll hear a lot of lawyers say, “The only thing I have to sell is my time.” That’s the wrong answer, not only because it encourages our unhealthy fixation on hourly billing, but also because most clients prefer to pay for as little of our time as possible…. Read more »

Advocatus clienti

Posted by & filed under Clients, Innovation.

The indispensable Bruce MacEwen writes another superb piece at Adam Smith, Esq., this time on the lessons law firms could learn about client relations from consumer packaged goods companies’ marketing strategies (short answer: a lot). This quote in particular grabbed my attention: Focusing on clients means viewing the service your firm provides from their perspective… Read more »

Client empowerment

Posted by & filed under Clients, Innovation, Technology.

The August 2007 edition of the Law Society Journal (New South Wales) talks about Nova Legal and Advisory, an incorporated legal business in Sydney consisting of both a traditional law firm and a corporate governance, compliance and risk management consulting firm. It’s the latter business that has come up with the innovative Nova Solutions, “an… Read more »

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