Jordan Furlong is a strategic consultant and analyst who forecasts the impact of the changing legal market on lawyers, law firms and legal organizations.

The Brink

Blawg Review at Law Firm Web Strategy Blog

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Filed under: Stem

In case you’re interested, I authored this week’s Blawg Review (#252) with my colleagues at Stem Legal’s Law Firm Web Strategy Blog. The theme is technology run amok: the fear many people (and especially lawyers) seem to have about the things we create, as expressed in popular fiction from Frankenstein to Battlestar Galactica. I’ve always… Read more »

The new rules of pricing

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Filed under: Billing, Clients

Recently, I’m told, several GCs and senior lawyers of large law firms gathered in London for a high-level conversation about new billing mechanisms. One noteworthy observation to emerge from the meeting was the law firms’ insistence that whatever new mechanism was developed, it had to take into account chargeable time invested in the work. I… Read more »

The boutique exodus

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Filed under: Big Firms, Solo & Small Firm

I was talking the other day with a partner in a large national firm. For a variety of reasons, including the nature of his practice area, his annual billings have been declining for a couple of years now, and he’s been contacted about it by some of the senior people in the firm. He’s been… Read more »

The iFuture

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Filed under: Publishing, Research, Technology

My newest column is up at Slaw, winner for two consecutive years of Dennis Kennedy’s Best Law Blog Award. Follow the link to Canada’s best legal website.

Law21 2.1

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Filed under: Law21

It’s not quite the iPad launch, but for me, it’s still a momentous occasion. If you’re reading this post via an RSS feed, then you might want to click on the originating link, because Law21 has a new look today. With the indispensable help of Jesse Collins of Moxy Webworks and Tony Delitala of Delitala… Read more »

The lamp and the laser

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Filed under: Big Firms, Marketing, Solo & Small Firm

When you set up a home office, as I’ve recently been doing, you begin to notice lighting in a way you hadn’t before. It quickly becomes apparent that fixed overhead lights and large floor lamps, no matter how bright they might be, don’t illuminate desks and laptops very well. For close-range work, helping you navigate… Read more »

Solo Practice University guest lecture

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Filed under: Law21, Solo & Small Firm

After all these years, I’m going back to law school. I’m happy to announce I’m making my first appearance as a Guest Lecturer at Solo Practice University on Tuesday, January 12 at noon ET. After having numerous great conversations with SPU founder Susan Cartier Liebel by phone and email over the years, it’ll be tremendous… Read more »

The trusted advisor

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Filed under: Ethics, Purpose

My collection of prized possessions is extremely small — the feature item is probably a ticket stub from Game 6 of the 1993 World Series (Joe Carter’s home run off Mitch Williams). Among that narrow collection, you’ll find a personally inscribed copy of David Maister’s last book, Strategy and the Fat Smoker, and if your… Read more »

Ready or not, here come the clients

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Filed under: Clients

What’s left to say about the 2000s? What the legal profession (and the marketplace in which it operates) have just gone through was, as Brad Hildebrandt points out, unprecedented in almost every way. I won’t recap the changes — as Law21′s second full year draws to a close, you can read about them in many… Read more »

The hyperlocal lawyer

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Filed under: Clients, Solo & Small Firm

You’ve seen plenty of references to the decline of traditional news media here, usually in the context of similar struggles in the legal marketplace. Instead of dwelling on that industry’s problems, however, here’s what looks like one of its future successes, and how it might have potentially profound applications to the law. It’s the rise… Read more »

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