Jordan Furlong is a strategic consultant and analyst who forecasts the impact of the changing legal market on lawyers, law firms and legal organizations.

The Brink

Resolving the legal education disconnect

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Filed under: Governance, Law School

In conversation last week with a law school professor, the subject of law firms’ tunnel vision when recruiting law graduates came up. Firms focus relentlessly on the students with the highest grades, the professor lamented, even though these students can be one-dimensional performers with an affinity for the academic environment and no competing pressures outside… Read more »

Lawyers, journalists and trust

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Filed under: Stem

My first post at Stem’s Law Firm Web Strategy Blog is up and running. The title is “Lawyers, journalists and trust,” and talks about the yawning trust gap between lawyers and the media and how to bridge it. My dozen years in legal journalism demonstrated to me how instinctively guarded lawyers can be even with… Read more »

On the road

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Filed under: Law21

If you happen to be in Winnipeg or Toronto over the next few days, look me up. On Friday morning, I’ll be delivering the keynote address at the 2009 Isaac Pitblado Lectures, sponsored by the Law Society of Manitoba. The theme of the conference is the future of law; I’ll be sketching out the likely… Read more »

Targeting the variable fee

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Filed under: Billing, Innovation, Talent

For as long as most lawyers can remember, the billable hour has defined, powered, and shaped their law firms. It determines how lawyers work, how they sell their work, how much they earn, and how they assess and reward their employees. It breeds inefficient, overworked lawyers and frustrated, resentful clients; but it has also proved… Read more »

Carnival of Trust – November 2009

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Filed under: Law21

Regular readers will be familiar with Blawg Review, which encapsulates the blawgosphere’s best posts over the previous week (and which I hosted earlier this year). In a similar vein is the Carnival of Trust, the brainchild of Charles Green of Trust Matters, which highlights the best posts about trust in the business and professional workspace… Read more »

Hands across the water

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Filed under: Big Firms, Innovation

I don’t normally focus on very large law firms and mergers thereof, but I’ll make an exception for this one. As you might have heard, US-based Hogan & Hartson and UK-based Lovells have apparently reached an agreement to merge their respective firms by May 2010. The combined entity (Hogan Lovells, provisionally) would crack the top… Read more »

The rise of the responsible client

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Filed under: Clients

At its recent annual meeting in Boston, the Association of Corporate Counsel dropped a minor bombshell by announcing it had created a law firm rating system. In-house lawyers can now rate their outside law firms on six criteria: understanding of objectives/expectations, legal expertise, efficiency/process management, responsiveness/communication, predictable cost/budgeting skills, and results delivered/execution. Even if these… Read more »

The solution or the problem?

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Filed under: Clients, Innovation

Last week brought news of three innovations that, each in their own way, aim to increase access to justice. It’s noteworthy that none of them came from lawyers. First is a report that for the first time in Canada, a third-party litigation funding company, BridgePoint Financial Services Inc.,  persuaded an Alberta trial judge to allow… Read more »

Charting a new course

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Filed under: Law21

There’s big news at Law21 today — some major announcements that I hope you’ll find as exciting and energizing as I do. After more than ten great years with the Canadian Bar Association, I’m stepping down next month from my position as editor-in-chief of National magazine and executive editor of CCCA Magazine. This was anything… Read more »

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