Jordan Furlong is a strategic consultant and analyst who forecasts the impact of the changing legal market on lawyers, law firms and legal organizations.

The Brink

The evolution of the legal services market: Stage 3

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Filed under: Innovation

In the first two parts of this series, we looked at the traditional legal marketplace that held sway for many decades and the current disruption in the market caused by new technology, new competition and new regulation. Today I want to extend the time horizon a few more years and suggest what Stage 3 of… Read more »

The evolution of the legal services market: Stage 2

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Filed under: Innovation

In yesterday’s entry, we painted a portrait of a closed legal marketplace long dominated by lawyers, and we considered the positive and negative results of that state of affairs. Today, in the second of five stages of legal market evolution, we’ll look at current events and forecast the likeliest path those events will take in… Read more »

The evolution of the legal services market: Stage 1

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Filed under: Innovation

I recently delivered my 15th and final presentation of 2012 about the changing legal market. Over the past 12 months, I’ve given speeches and keynote addresses to large firm retreats, sole practitioners, bar leaders and regulators, chief justices, law students, CLE providers, law librarians, and other groups and organizations throughout the United States and Canada. If… Read more »

And the walls came down

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Filed under: Access, Purpose

Last week, I had the pleasure of delivering a speech to the Institute for the Advancement of the American Legal System (IAALS), an innovative program headquartered at the University of Denver that addresses reforms to legal education, access to justice, and judicial selection. They had asked me for a presentation that would explain the challenges facing the… Read more »

Law firm profits in the process era

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Filed under: Big Firms, Process, Talent

Large and midsize law firms appear to have an “expenses problem.” Profit is weak, flat or in decline at many midsize and large law firms, says the Hildebrandt Institute. It reports that demand slacked noticeably in the second quarter of 2012 following decent but uneven growth in the first quarter. More problematically, however, expenses soared… Read more »

The College of Law Practice Management’s 2012 Futures Conference

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Filed under: Innovation

The College of Law Practice Management does a lot of great things — honours the pioneers and brightest lights of legal management, sponsors the InnovAction Awards, supports various access to justice initiatives, etc. But next month, you have the opportunity to participate in one of the College’s most high-profile and important projects: The Futures Conference…. Read more »

Walking away from a losing game

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Filed under: Big Firms, Clients, Law School, Publishing

And suddenly, everyone’s talking about Procurement. Not that long ago, warning lawyers about the rise of the corporate purchasing function was a little like a medieval parent telling their children about the goblin who lived under the floorboards: you’d better behave, or he’ll come and eat you up. Now the goblin is loose: Procurement’s importance… Read more »

Law21 3.0

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Filed under: Law21

If you’re reading this post at Law21, then you already know about this. But if you’re subscribing via email or RSS, you might like to come see the new look and feel we’ve created today.  In our first re-design in nearly four years, we’ve given Law21 a cleaner, cooler, and sharper design, with a new… Read more »

Back when we used lawyers

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Filed under: Innovation, Technology

My father was born in 1922. When he was 7, and the stock market crash triggered the Great Depression, cars were still an unusual sight in his hometown. Forty years later, he watched a live broadcast of Neil Armstrong walking on the surface of the moon. Less than 40 years after that, he used Skype… Read more »

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