Posts By: Jordan Furlong

Book Review: The LegalBizDev Survey of Alternative Fees

Posted by & filed under Billing, Books.

The LegalBizDev Survey of Alternative Fees, by Jim Hassett, Ph.D. (Boston: LegalBizDev, 2009) Okay, strictly speaking, it’s a report rather than a book. But I’m so interested in talking about this publication and its importance to the developing field of alternative fee arrangements (AFAs, a topic we’re focused on these days at Edge) that I’m… Read more »

Pieces of me

Posted by & filed under Law21.

There’s now textual and videographic evidence that I’ve been kind of busy the last few weeks. If you’re interested, here are some links to assorted content I’ve been producing or helping produce elsewhere than Law21: 1. Two blog posts in the last month at Stem Legal’s Law Firm Web Strategy blog have focused on social… Read more »

How I learned to stop worrying and love project management

Posted by & filed under Process.

Project management is about as close to a silver bullet as the legal profession could ask for these days. Consider: It’s easy to understand. It’s inexpensive to implement. It lowers costs. It improves quality. It enhances communication. It facilitates lawyer training. It makes fixed fees profitable. It makes clients happy. If it could cure cancer… Read more »

Media Strategy Service at Stem Legal

Posted by & filed under Stem.

Since entering the consultancy world last October, I’ve been (and continue to be) fortunate to work with two great organizations, Edge International (where my focus is on strategic planning for law firms and the rapidly evolving legal marketplace) and Stem Legal (where my focus is on communications, media and social media for law firms). Today,… Read more »

The blind side

Posted by & filed under Big Firms, Competition, Innovation.

My newest column has been posted at Canada’s best legal website, which regular readers will know is Slaw.ca. Even though the article is also posted here for posterity, take the opportunity to absorb all of Slaw’s great information by going to read it there.

The platform is changing

Posted by & filed under Big Firms, Competition, Innovation.

Seth Godin calls it the WordPerfect Axiom, and he’s exactly right: When the platform changes, the leaders change. WordPerfect had a virtual monopoly on word processing in big firms that used DOS. Then Windows arrived and the folks at WordPerfect didn’t feel the need to hurry in porting themselves to the new platform. They had… Read more »

Calendar of events

Posted by & filed under Edge, Law21, Stem.

The next few weeks are booked solid for me, as I prepare for a series of presentations and workshops throughout March. So in exchange for fewer posts over the next month, I thought I’d let you know what I’ll be doing, where I’ll be doing it, and what I recommend you look into doing as… Read more »

Blawg Review at Law Firm Web Strategy Blog

Posted by & filed under Stem.

In case you’re interested, I authored this week’s Blawg Review (#252) with my colleagues at Stem Legal’s Law Firm Web Strategy Blog. The theme is technology run amok: the fear many people (and especially lawyers) seem to have about the things we create, as expressed in popular fiction from Frankenstein to Battlestar Galactica. I’ve always… Read more »

The new rules of pricing

Posted by & filed under Billing, Clients.

Recently, I’m told, several GCs and senior lawyers of large law firms gathered in London for a high-level conversation about new billing mechanisms. One noteworthy observation to emerge from the meeting was the law firms’ insistence that whatever new mechanism was developed, it had to take into account chargeable time invested in the work. I… Read more »

The boutique exodus

Posted by & filed under Big Firms, Solo & Small Firm.

I was talking the other day with a partner in a large national firm. For a variety of reasons, including the nature of his practice area, his annual billings have been declining for a couple of years now, and he’s been contacted about it by some of the senior people in the firm. He’s been… Read more »

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