Jordan Furlong is a strategic consultant and analyst who forecasts the impact of the changing legal market on lawyers, law firms and legal organizations.

The Brink

The decline and fall of law school

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Filed under: Law School

As every frustrated customer knows, there comes a time when you stop trying to negotiate with a stubborn supplier and start looking for alternatives. I think that time is just about here for the legal profession in its relationship with law schools. If you’ve been reading this blog for awhile, you probably already know that… Read more »

At the crossroads of regulation

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Filed under: Governance

I respectfully suggest that we stop using the following lines from Henry VI Part 2, Act 4, Scene 2 in conversations about the modern legal profession: DICK: The first thing we do, let’s kill all the lawyers. CADE: Nay, that I mean to do. Is not this a lamentable thing, that of the skin of… Read more »

We measure what we value

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Filed under: Big Firms, Publishing

People love lists. We love the choosiness, the ordering, the nice linear way they stack up or count down. There’s a reason why every cover of Cosmopolitan includes at least one numbered list. You think Stephen Covey would be a millionaire today if he’d merely written The Habits of Highly Successful People? You think we’d… Read more »

Goodbye to all that

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Filed under: Big Firms, Clients, Innovation, Technology

Last week, having written about the rise of online disruptors and the emergence of super-boutiques, I promised that the final entry in this de facto trilogy would identify how lawyers and law firms can ensure their profitability in this new environment. But then I spent three days at ILTA’s Rev-elation, the 2011 annual meeting of… Read more »

The rise of the super-boutique

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Filed under: Big Firms, Innovation

Yesterday, I advanced the notion that lawyers’ profitability now depends on what they do and how they do it. One reason is disruptive internet-based providers that not only are grabbing commodity work and profiting from it, but more dangerously, are also changing the values clients associate with “good legal service” to emphasize speed, affordability and… Read more »

Here come the disruptors

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Filed under: Innovation, Technology

Lawyers used to have the Midas Touch: whatever we did, however we did it, we were profitable, because no one else could do it (and no one else was allowed to try). From now on, lawyers’ and law firms’ profitability hinges completely on what we choose to do and how we choose to do it…. Read more »

Innovation pays

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Filed under: Innovation, Solo & Small Firm

I’m willing to wager that the one phrase most frequently spoken in partnership meetings, when the subject of potential new initiatives comes up, is: “Are any other firms doing this?” Law is virtually the only industry where a negative answer to that question is met with disappointment. Doing what everyone else is doing will get… Read more »

On the road and on the Net

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Filed under: Law21

Before providing a series of links to articles I’ve recently published elsewhere, I want to bring your attention to my next two public speaking appearances and encourage you to come check them out. First, I’ll be in Toronto this Friday, August 5, at the Annual Meeting of the American Bar Association. I’m honoured to be… Read more »

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